Alan Maites

Revealing the way to reach customers in the future

Featuring Alan Maites - October 30, 2009

How customers want to be reached and served will be different in the future, and Alan Maites explains to Jim Blasingame what that will look like, by revealing the "Five Cs" of customer connection. Alan also reveals a bonus sixth "C" at the end. This is really good stuff.

Category: Customer Care, Marketing, Branding, Advertising, Sales, Sales Management

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