All small business owners have some stress. The question is, what can we do to alleviate some of the it? Andrea Nierenberg offers tips on how we can learn to change either the stressful situation o...
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What relevance has to do with customer service
Long before you get to deliver service, you have to be relevant. Andrea Nierenberg joins Jim Blasingame to reveal why being relevant in The Age of the Customer has to happen before you deliver your excellent service.
Category:
Customer Care, The Age of the Customer®
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