Should your customers ever expect less that the highest quality service from your business? Bob Prosen address this question.
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How to plan for what you want from customers and employees
Bob Prosen joins Jim Blasingame to reveal how to be more proactive in how you think about customer relationships, so you plan for what you want from customers, instead of wondering what they’ll give you, plus the power of employee engagement.
Category:
Business Planning, Customer Care
More interviews with Bob Prosen »See all
Bob Prosen joins Jim Blasingame to reveal three key elements to set goals for with your digital growth strategy, including new customers, more revenue and more profit, plus how to use LinkedIn as part of this strategy.
Bob Prosen joins Jim Blasingame to reveal how to turn your digital transformation strategy into business growth by using the digital leverage to help you stay connected to customer expectations.
Bob Prosen joins Jim Blasingame to discuss the fundamental steps small business owners take to manage risk, whether they’re in a pandemic or not, as a way to win by surviving.
Bob Prosen joins Jim Blasingame to reveal some of the key survival practices of making decisions fast, staying focused on what’s important, and executing with the resources you have.
Long term success requires financial management
Bob Prosen joins Jim Blasingame to reveal the direct connection between sustaining your business operation and you becoming an effective, engaged financial manager. No, this doesn’t mean you have to become an accountant.
