What Ikea and Amazon can teach us about the customer
Take a lesson from successful customer-focused companies. Chuck Wall joins Jim Blasingame to report on how highly successful companies got that way by how they talk with and respond to customers.
Category:
Customer Care, Marketing, Branding, Advertising
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Who has the most power in your business? Chuck Wall joins Jim Blasingame to talk about how control of your relationship with customers has shifted from you to your customer, and why.
