Are you successfully interacting with customers?
Ed Harrington joins Jim Blasingame to reveal the reasons you must be interacting with customer, how to know if you are interacting successfully, and how to make that shift.
Category:
Customer Care, The Age of the Customer®
More interviews with Ed Harrington »See all
Ed Harrington joins Jim Blasingame to discuss how we’re having to convert our workforce and management from the adrenaline-fueled pandemic sprint of 2020 into the sustained marathon pace of 2021.
Ed Harrington joins Jim Blasingame to report on what his company did to stay productive and connected as they worked remotely during the pandemic shutdown.
Ed Harrington joins Jim Blasingame to discuss how to introduce and deliver your innovation to internal and external stakeholders – like customers – so it is received as leadership, not just change for the sake of change.
Ed Harrington joins Jim Blasingame to discuss the imperative of being even more innovative during a difficult period, like a pandemic, and how to maintain the changes associated with innovation.
Ed Harrington joins Jim Blasingame to discuss how to introduce and deliver your innovation to internal and external stakeholders – like customers – so it is received as leadership, not just change for the sake of change.