Interview with Glenn Llopis

How can serendipity become a best practice? Glenn Llopis talks with Jim Blasingame about a 21st century way to look at -- and in fact, integrate -- the concept of serendipity into your operation and especially your management style.

Glenn and Jim begin by discussing the current state of affairs regarding communities becoming wireless hot spots. They continue by talking about a movement called Reshape Society, which is, for example, how a small business can make a direct contribution to making the world a better place to live and do business.

What do small business owners need to know about marketing to Generation Y (teenagers and younger)? Plenty, according to Glenn, who joins Jim to talk about why we should be marketing to these kids, and how to do it.

What can happen when an entire community is connected with a central wireless Internet network? Glenn talks with Jim about the benefits of having a "wireless city."

First there was the Industrial Age, then the Information Age, and now we have the Digital Age. Your business doesn't have to be leading the Digital Age charge, but it had better be moving in the right direction, and Glenn and Jim talk about how why and how to do that.