Using social media to promote good public relations
Can you prevent bad PR? Jane Jordan-Meier joins Jim Blasingame to talk about why you must include social media in your crisis management plan, plus how to handle negative online comments, aka, user generated content (UGC).
Category:
Online Communities - Social Media
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What part does social media play in the event of a crisis? Jane Jordan-Meier joins Jim Blasingame to reveal how social media can help in a crisis, plus why crisis policies and guidelines for employees are important.
There are four key crisis management steps. Jane Jordan-Meier joins Jim Blasingame to reveal the four most important steps to take when a business experiences a crisis.
What can we learn about crisis management from the Obama administration? Jane Jordan-Meier joins Jim Blasingame to use the Obama administration's handling of the Libya attacks as a clinic on how NOT to handle a crisis.
How much can employees contribute to diffusing a potential crisis? Jane Jordan-Meier joins Jim Blasingame with tips and best practices on how to train and allow employees to not only help with a crisis, but to prevent one form happening.
How much honesty is prudent in a corporate crisis? Jane Jordan-Meier joins Jim Blasingame to advise CEOs to practice transparency in a crisis by getting the truth out fast and own it.
