Using social media to promote good public relations
Can you prevent bad PR? Jane Jordan-Meier joins Jim Blasingame to talk about why you must include social media in your crisis management plan, plus how to handle negative online comments, aka, user generated content (UGC).
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What part does social media play in the event of a crisis? Jane Jordan-Meier joins Jim Blasingame to reveal how social media can help in a crisis, plus why crisis policies and guidelines for employees are important.
There are four key crisis management steps. Jane Jordan-Meier joins Jim Blasingame to reveal the four most important steps to take when a business experiences a crisis.
What can we learn about crisis management from the Obama administration? Jane Jordan-Meier joins Jim Blasingame to use the Obama administration's handling of the Libya attacks as a clinic on how NOT to handle a crisis.
How much can employees contribute to diffusing a potential crisis? Jane Jordan-Meier joins Jim Blasingame with tips and best practices on how to train and allow employees to not only help with a crisis, but to prevent one form happening.
How much honesty is prudent in a corporate crisis? Jane Jordan-Meier joins Jim Blasingame to advise CEOs to practice transparency in a crisis by getting the truth out fast and own it.