Janet Christy writes about customer care experiences she has experienced.
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What customer service failure looks like
Janet Christy joins Jim Blasingame to tell stories about how companies attempted to deliver customer service and failed, because employees weren’t trained properly in how to deal with difficult situations.
More interviews with Janet Christy »See all
Janet Christy joins Jim Blasingame to report on the sad track record of government agencies claiming to provide small business set-asides and the reality when the programs are executed.
Janet Christy joins Jim Blasingame to encourage anyone listening to the government talking about set-aside assistance to discount any promised before depending on a political promise.
Janet Christy joins Jim Blasingame to talk about the ability to understand what’s behind numbers being presented to you, and how to ask the right questions that can help you make a decision.
Janet Christy joins Jim Blasingame to discuss how to represent the numerical elements of a project or proposal, and how what to watch for when they’re being presented to you.
Janet Christy joins Jim Blasingame to offer suggestions on some of the steps to take to survive the rest of 2020, including doing a make-over of your business model, based on what customers are expecting from you.
