Interview with Jo Condrill
Jim discusses with Jo how to improve communication skills to better serve your customers. They also talk about how to interpret body language with associates and customers. Jo gives some tips on how to provide excellent customer service.
Category:
Communicating
More interviews with Jo Condrill »See all
How is your gratefulness level? Jo and Jim talk about the value of being grateful for what we have and how to instill that feeling in others.
Is your business ready for the next disruption, like a storm, fire, etc.? Jo and Jim talk about some of the things you should think about to be prepared for a disaster or interruption, from technology to insurance.
One of the organizations Jim supports is the Wounded Warrior program, for our men and women who have been wounded in battle. Jo joins Jim to talk about what she is doing in support of their families, spouses and children, whose lives have been so significantly impacted.
Jo and Jim talk about the importance of saying "thank you" to the people who contribute to our success, especially our customers.
Jo and Jim talk about the value of a mastermind group, how to start one and identify the best participants.
