How to talk to customers so they will remember you and come back
John Stanton joins Jim Blasingame to reveal that the words we use to talk to customers are important, including saying “Thank you” or “It’s my pleasure” instead of “no problem.”
Category:
Customer Care, The Age of the Customer®
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John Stanton joins Jim Blasingame to reveal some of the fundamentals that Gen Y and Gen Z can learn from Baby Boomers, including financial, customer, and operational best practices.
John Stanton joins Jim Blasingame to reveal some of the things older workers and managers can learn from the younger generations about adopting and using technology.
John Stanton joins Jim Blasingame to discuss how to manage a generationally diverse workplace that is also expecting co-workers to be diverse in other ways.
John Stanton joins Jim Blasingame to reveal some of the fundamentals that Gen Y and Gen Z can learn from Baby Boomers, including financial, customer, and operational best practices.
John Stanton joins Jim Blasingame to reveal some of the things older workers and managers can learn from the younger generations about adopting and using technology.
