Larry Ritter

CRM software is important for your business

Featuring Larry Ritter - September 21, 2010

Why is customer relationship software (CRM) important? Larry Ritter joins Jim Blasingame to discuss the importance of having electronic management software for your work with customers AND your contacts.

Category: Customer Care, Management Fundamentals, Online Technologies, e-Business, Cybersecurity, Sales, Sales Management

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Is CRM software better on the desktop or in the cloud - or both? Larry Ritter joins Jim Blasingame to talk about the difference between customer relationship management software (CRM)on the desktop and in the cloud and how to decide which is best for you.