Management in a small business, especially family-owned, can be hectic. Here is an example of what not to do from Leslie Kossoff.
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Customer-focused innovation lessons from Steve Jobs
Let innovations focused on customers drive your business model. Leslie Kossoff joins Jim Blasingame to reveal how Steve Jobs' double devotion to innovation and customer experience continues to instruct small business success strategies.
Category:
Business Planning, Innovation, Creativity
More interviews with Leslie Kossoff »See all
Leslie Kossoff joins Jim Blasingame to report on her new quality process service for management to help you seek excellence by staying on a quality track.
Leslie Kossoff joins Jim Blasingame to reveal some of the steps to take to make sure your corporate culture includes a focus on quality, including how to accomplish this with the younger generations.
Leslie Kossoff joins Jim Blasingame to remind us how the quality process works and why it’s the opposite of profit-eating quality service.
Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.
Leslie Kossoff joins Jim Blasingame to reveal how the quality process has to listen to the sales organization in order to adjust to relevance factors expected by customers.
