Management in a small business, especially family-owned, can be hectic. Here is an example of what not to do from Leslie Kossoff.
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Interview with Leslie Kossoff
First time on the show, Leslie has become the quality expert on our Brain Trust. Initially, Jim asks Leslie to talk about her experience as an assistant to Mr. Deming. Later, Leslie and Jim talk about the history of the quality movement during the 20th Century. All during this visit, they define and explain the quality process, and how it can help you be more successful in your small business. This is another unique conversation that you won't find anywhere else. Don't miss it.
Category:
Management Fundamentals
More interviews with Leslie Kossoff »See all
Leslie Kossoff joins Jim Blasingame to report on her new quality process service for management to help you seek excellence by staying on a quality track.
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Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.
Leslie Kossoff joins Jim Blasingame to reveal how the quality process has to listen to the sales organization in order to adjust to relevance factors expected by customers.
