Unprofitable customers and unproductive employees
Dealing with unprofitable customers and unproductive employees. Olalah Njenga joins Jim Blasingame to discuss making adjustments with - and possibly firing - customers that won't let you be profitable and employees who aren't productive.
More interviews with Olalah Njenga »See all
Olalah Njenga joins Jim Blasingame to reveal three trends in customer expectations, including the experience, the humanity and the endorsement.
Olalah Njenga joins Jim Blasingame to reveal what she was thinking and what was motivating her when she started her small business seventeen years ago.
Olalah Njenga joins Jim Blasingame to reveal three trends in customer expectations, including the experience, the humanity and the endorsement.
Olalah Njenga joins Jim Blasingame to reveal what she was thinking and what was motivating her when she started her small business seventeen years ago.
Olalah Njenga joins Jim Blasingame to discuss some of the many reasons engaging a student intern is a good idea, including having access to a likely next employee prospect.
