Think RFM when seeking customers
Robert Bly joins Jim Blasingame to reveal that when seeking repeat customers, you should focus on recurrency, frequency and monetization.
Category:
Leadership, Ethics, Trust, Management Fundamentals
More interviews with Robert Bly »See all
Robert Bly joins Jim Blasingame to discuss why our marketing messaging and customer service must take into consideration that customer sensitivity is more heightened than before about safety and values.
Robert Bly joins Jim Blasingame to help get your business better aligned with the post-pandemic marketplace with suggestions on how to talk with customers in your marketing, instead of to them.
Robert Bly joins Jim Blasingame to discuss why our marketing messaging and customer service must take into consideration that customer sensitivity is more heightened than before about safety and values.
Robert Bly joins Jim Blasingame to help get your business better aligned with the post-pandemic marketplace with suggestions on how to talk with customers in your marketing, instead of to them.
Robert Bly joins Jim Blasingame to reveal the power of your expertise in words – written and spoken – in the form of content that nurtures customer relationships. Graphics don’t nurture – words do.
