Why is customer service so bad and how can we fix it?
Are you sure your customer service is delighting customers? Steve Curtin joins Jim Blasingame to talk about the epidemic of poor customer service, why it's happening and offer tips on how to make sure your company isn't guilty.
Category:
Customer Care, Training, e-Learning
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Put these customer service tips to work and get more business. Steve Curtin joins Jim Blasingame to reveal his seven simple steps that will help you deliver service excellence and guarantee customers will come back and tell others.
