Walt Disney’s success came from focusing on the customer.
Wayne Olson joins Jim Blasingame to reveal the essence of what made Walt Disney a genius, which was his non-negotiable commitment to the customer experience.
Category:
Customer Care, The Age of the Customer®
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Wayne Olson joins Jim Blasingame to reveal how the genius Walt Disney was also an entrepreneur who dealt with all of the typical issues, including failure and having to struggle and fight for his dream.
