The Age of the Customer® Part 13: Keeping existing customers
What's the best use of your time and resources when it comes to customer acquisition? Joseph Jaffe agrees with Jim Blasingame that we're in The Age of the Customer™, and he offers several tips and best practices on that will help you keep the customers you have so you have to spend less time finding brand new ones.
Category:
Management Fundamentals, The Age of the Customer®
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