Christina talks with Jim about some of the big mistakes people make when using email.

Christina and Jim talk about the importance of small business owners using proper etiquette and grammar in email communication, as well as when abbreviations and truncations are acceptable.

Christina and Jim talk about how to use email more efficiently, more productively, and more professionally. They also talk about email protocol when using a PDA, like a Blackberry.

Christina and Jim discuss how we shouldn't take the availability and use of email lighly. Email is a powerful tool, but it can also become a management challenge if not properly deployed by all users.

Jim and Christina discuss technology that allows small business owners to stay on top of their communications.

Christina joins Jim to talk about SPAM and to give some advice on how you can improve productivity and reduce e-mail fatigue.

Jim and Christina share some tips on how you can improve productivity and reduce e-mail overload.

Christina joins Jim to explain how you can improve productivity and reduce e-mail overload.

Christina joins Jim to share how you can improve productivity and reduce e-mail overload.