What is technology doing to communication? Christy Demetrakis joins Jim Blasingame to talk about some of the challenges humans have blending technology and our need to connect and communicate with other humans, especially customers.

How do you read body language by email or social media? Christy Demetrakis joins Jim Blasingame to remind that face-to-face is the original social media and should be an abiding part of any professional business and sales strategy.