Is manners in the workplace dead? Chuck conducted research on this topic and he talks with Jim about how managers perceive the importance of manners and whether they're finding it in their businesses.

What are your management strengths and weaknesses? Chuck and Jim talk about how to determine these, so you can leverage your strengths and delegate the tasks that you're not good at.

Having the right people in the right jobs is critical to small business success and Chuck talks with Jim about how to accomplish that by understanding how to determine our strengths and weaknesses, and manage around them.

Chuck and Jim talk about recent research Chuck conducted on the time of day when people are the most productive and do their best thinking.

Chuck reports on recent research his firm has conducted concerning the difference between acquiring new employees and keeping the ones you have happy. They go on to talk about small business reporting less balance in their lives. You won't be surprised that Jim has an opinion of why.

Jim and Chuck continue their series on helping small business owners make those tough decisions a little easier with a list of examples.

Chuck and Jim continue a series on management best practices by talking about the importance of remaining flexible in our management and operations.

Jim says surprises are for birthdays, not for business. Chuck and Jim talk about how to focus on results all along the process of executing a project, rather than waiting until the end and getting an unfortunate surprise.

Chuck and Jim continue their series on making tough decisions. Today's visit is about how to force the tough decisions by making lots of decisions. Also, Chuck talks about how to train employees to make the tough calls.

Chuck joins Jim for the first time to talk about critical management practices. Today they cover the importance of effective communication, especially the part about listening.