When a business relationship ends, are you communicating professionally? Diane DiResta joins Jim Blasingame to discuss how to respectfully and professionally communicate closure of a business relationship.

Is there a communication gap between the generations in the marketplace? Diane DiResta joins Jim Blasingame to discuss the differences between how Baby Boomers and Gens X and Y communicate one-on-one.

Not spiders, but fear of public speaking is the number one phobia. Diane DiResta joins Jim Blasingame to offer tips on conquering the fear of public speaking and offers ideas on how to efficiently engaging your audience.

How can we prepare students to become public speakers? Diane DiResta joins Jim Blasingame to discuss her ideas and experience in teaching young people to become public speakers.

How can you speak your way to business growth? Diane DiResta joins Jim Blasingame to dispel myths and explain how to overcome the fear of public speaking and take advantage of speaking opportunities as a marketing tool.

Are you ready to improve your public speaking skills? Diane DiResta joins Jim Blasingame to offer speaking tips, including some of the things you definitely want to do, and some that you definitely want to avoid.

Do ALL of your presentations serve you well? Diane DiResta joins Jim Blasingame to reveal that every connection you make with customers is a presentation, whether a voice mail, email, business card or proposal. Take the time and effort to get it right.

Your presentation is NOT about you. Diane DiResta joins Jim Blasingame to remind you that your presentation is about the person your connecting with, not about you - get over yourself and focus on the customer.

Are you a good listener? Diane DiResta joins Jim Blasingame to reveal that even though listening, which is the other side of speaking, is powerful, most people are poor listeners primarily because of two things: lack of listening skills and/or ego.

Want to be more successful? Learn how to listen better. Diane DiResta joins Jim Blasingame to reveal that intentional listening shows emotional intelligence, and offer tips on how to listen effectively and adapt your listening style to the person you're listening to.