Jack and Jim talk about how a small business should bring a sales manager on board -- what to do and what NOT to do.

Jack and Jim discuss salesmanship principles and practices for non-sales people.

Jim and Jack discuss what to do proactively in your sales strategy to have a good new year.

Jim and Jack talk about how important first impressions are to making a sale and building rapport with your customers.

Jim and Jack give some tips on improving your organization's sales performance.

Jack and Jim talk about concentrating on finishing business before the new year instead of starting something new.

Jack shares with Jim some ways to improve your organization's sales performance.

Jim and Jack talk about where to start in terms of developing sales. They discuss why the sales training should start with the owner

Jack and Jim talk about how to make the sale in the marketplace by knowing what's going on when you get there, when you are in the middle of it, and when you leave. They discuss how to have the maximum opportunity to be successful.

Jack helps Jim discuss how to maintain control of a sales call without being intimidating or a hard closer. They also talk about how to handle objections, plus how to sell successfully when you don't have the lowest price.