Any crisis management plan should answer all the questions. Jane Jordan-Meier joins Jim Blasingame to discuss the questions you must answer – and the communities that must be addressed – during a crisis.

Can you prevent bad PR? Jane Jordan-Meier joins Jim Blasingame to talk about why you must include social media in your crisis management plan, plus how to handle negative online comments, aka, user generated content (UGC).

How can social media help in a crisis? Jane Jordan-Meier joins Jim Blasingame with tips on how to use social media activity to bank trust and goodwill in advance of a PR crisis.

How strong would your team be in a crisis? Jane Jordan-Meier joins Jim Blasingame to define internal and external crises for small businesses and explains how to actually prepare for them.

Would you be able to fix a crisis or make it worse? Jane Jordan-Meier joins Jim Blasingame to discuss the stages of effective crisis management and why values and authenticity contribute to crises resolution.

How strong would your team be in a crisis? Jane Jordan-Meier joins Jim Blasingame to define internal and external crises for small businesses and explains how to actually prepare for them.

Would you be able to fix a crisis or make it worse? Jane Jordan-Meier joins Jim Blasingame to discuss the stages of effective crisis management and why values and authenticity contribute to crises resolution.