Jeff and Jim talk about how to prepare your home office for a natural disaster, and how to prepare your home-based business for what happens when your customers are hit with a disaster.

Jeff and Jim talk about the challenges of managing your business when you're on the road, as well as some of the tips and tools to use.

Jeff and Jim talk about the increased availability of wireless Internet connections, how to use them effectively, and how to make sure you're wireless activity is safe and secure.

Jeff and Jim talk about how to manage documents, whether electronic or on paper, when to know when to get rid of them, and some ideas on how to do it.

Jeff and Jim talk about how to keep your home-based business brand fresh, including the content and look of your Web site.

Jeff and Jim talk about how to use content that you've created, or that others have created and will give you permission to use, can be an important part of your customer service and marketing strategy.

Jeff and Jim talk about the power of professional digital assistants (PDAs) and what they're going to look like in the future

Jeff and Jim encourage their listeners not to believe the field of dreams myth, which is “If you build it, they will come.” Just because you have a business doesn’t mean customers will find you. And just because you have customers doesn’t mean that they will come back on their own. If you want more business from your customers, you have to reach out to them.

Jeff and Jim talk about the advantages of the newer personal digital assistants (PDA), like the blackberry for example, that combine email, web browser, contact management and cell phone in one handheld device.

Jeff and Jim discuss how small business owners find what Jeff calls entrepreneurial endurance, which is the ability to persevere as a small business owner in the face of long odds.