Jim continues his series on operating and management fundamentals by talking about the importance of getting involved in the small business public debate. He knows you don't have a lot of time to spend on this, so he also recommends some organizations that can be your representative at the table where these issues are being debated.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about small business and technology.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about marketplace elements of being a small business owner. Today he talks about the importance of becoming an integrated partner with your customers, not just a vendor.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about marketplace elements of being a small business owner. Today he talks about the importance of making sure you know what wakes your customers up in the middle of the night, so that their challenges don't become surprises for your business.

Jim takes a few minutes to compare Olympians and small business owners, both heroes, in Jim's eyes. He wraps up talking about Valentines Day and two kinds of love.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about marketplace elements of being a small busienss owner. Today he talks about the importance of making sure you develop strategic relationships with vendors, rather than just buy their stuff.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about marketplace elements of being a small business owner Today he talks about the potential conflict between the benefits a business owner sees in the products they sell and the way customers see them.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about management elements of being a small business owner. Today he begins the section on the marketplace, and he talks about the power of the marketplace.

Jeff and Jim talk about some of the new online networking sites and how to use them as marketing tools.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about management elements of being a small business owner Today he talks about intellectual property, the class of assets that are the dominant leverage of 21st century businesses. <br></["br"]>