Jo joins Jim to talk about her experience in the army war college and the imprortant lessons she learned there.

Jo joins Jim to talk about how to give back to humanity and gaining some inspiration for yourself. They go on to discuss how to gain balance in your busy life.

Jim visits with Jo, one of our top entrepreneurial minds, who's just returned from China.

Jim and Jo talk about her designation of a "wise woman". They go on to talk about how business owners can anticipate change.

Jim discusses with Jo how to improve communication skills to better serve your customers. They also talk about how to interpret body language with associates and customers. Jo gives some tips on how to provide excellent customer service.