How a small business transcended competitiveness with chatter marketing. Neil Rosen joins Jim Blasingame to reveal why chatter marketing is to the 21st century relevance what the product-of-the-month was to the 20th century competitiveness.

It's 10 o'clock - do you know where your customers are? Neil Rosen joins Jim Blasingame to offer ideas on how to use keywords and cookies to trigger targeted, relevant marketing messages.