Do your employees believe it's safe to bring you bad news? Susan Anunzio and Jim Blasingame talk about how to make sure your people don't keep important information from you, especially the bad news.
Now that you've grown your small business to more than a couple of employees, what's the next step organizationally? Susan tell Jim the next step is for the owner to spend more time managing the team and less time managing projects.
Is anything more important to a 21st century small business than a good business model? Susan and Jim talk about this and determine that your corporate values could be the most important asset of your business.
Susan joins Jim as he broadcasts live from the Administaff Small Business Classic near Houston to talk about how small business owners and employees can create more happiness and more profits at the same time.
First time on the show for Susan. She and Jim talk about her research on the markets of high performing companies. Based on this research, Susan offers a number of ideas on how we can create more happiness and more profits at the same time.