Ed Harrington

Thinking of customers as your organization’s last mile

Ed Harrington joins Jim Blasingame to discuss bringing customers into your plans for change, as if they were the last mile contributors on your change team.

More interviews with Ed Harrington »See all

Ed Harrington joins Jim Blasingame to discuss how we’re having to convert our workforce and management from the adrenaline-fueled pandemic sprint of 2020 into the sustained marathon pace of 2021.
Ed Harrington joins Jim Blasingame to report on what his company did to stay productive and connected as they worked remotely during the pandemic shutdown.
Ed Harrington joins Jim Blasingame to discuss how to introduce and deliver your innovation to internal and external stakeholders – like customers – so it is received as leadership, not just change for the sake of change.
Ed Harrington joins Jim Blasingame to discuss the imperative of being even more innovative during a difficult period, like a pandemic, and how to maintain the changes associated with innovation.
Ed Harrington joins Jim Blasingame to discuss how to introduce and deliver your innovation to internal and external stakeholders – like customers – so it is received as leadership, not just change for the sake of change.