Pandemic fundamentals: Focus on the customer experience
Kam Attwal Kaila joins Jim Blasingame to reveal how her organization helped their customers deal with the pandemic challenges by staying focused on the customer experience, which requires knowing their expectations.
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Kam Attwal Kaila joins Jim Blasingame to discuss the issues around women in the technology sector, and why there is great reason to believe the current gender imbalance will be increasingly reconciled.
Kam Attwal Kaila joins Jim Blasingame to report on how her company continued their high tech work during the pandemic shutdown by delivering very high-touch leadership to their internal and external stakeholders.
Kam Attwal Kaila joins Jim Blasingame to reveal what a managed service provider (MSP) is, and how they support all businesses, but especially smaller companies that cannot afford their own IT staff.