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Do you know your new customers to old ratio?
Tim Berry joins Jim Blasingame to reveal why you should track the customer history of your sales to see if you have the most profitable mix of old customers to new.
Category:
Management Fundamentals, Sales, Sales Management
More interviews with Tim Berry »See all
Tim Berry joins Jim Blasingame to reveal what Jim calls the Tim Berry Razor: “Deliver value to customers,” and why following that premise will serve every generation in any age.
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Tim Berry joins Jim Blasingame to help him wrap up the celebration of 20 years of radio broadcasting.
Tim Berry joins Jim Blasingame to reveal that the thing that has changed least in the past 20 years is the high-touch aspect of dealing with human customers.