The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Arky Ciancutti joins Jim Blasingame to reveal that by our analog nature, we’re always going to value trust, which makes it a business best practice.
Arky Ciancutti joins Jim Blasingame to reveal why being specific in your language about performance, is required to build trust quickly and sustain it over a long period.
Arky Ciancutti joins Jim Blasingame to differentiate between how the West builds trust quickly, and why quicker is better, as opposed to other societies that take longer.
Ramon Ray joins Jim Blasingame to talk about the fact that analytics and big data won’t take the place of touching customers with face to face analog services.
Kathy Perry joins Jim Blasingame to report on the conflict of interest Amazon’s white label products strategy will create with its customers, and probably get away with it.
Rich Galen joins Jim Blasingame to discuss the potential for a constitutional crisis if Hillary Clinton becomes president.
Gary Sirak joins Jim Blasingame to reflect on when baseball was important to them, and their fathers and grandfathers, and how those experiences remember themselves.
Bill Taylor joins Jim Blasingame to report on how some companies, large and small, are blending the high-tech delivery capability with the low-tech of human connection.
Bill Taylor joins Jim Blasingame to reveal that for all of the cool technology we’re enjoying and benefiting from, we’re still humans who increasingly expect an experience to go along with whatever we’re purchasing.
Peter Sheahan joins Jim Blasingame to reveal the many advantages of upgrading your position with customers, from vendor to partner.
