The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.
Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.
Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.
Brian Moran joins Jim Blasingame to talk about some of the changes that will have a significant impact on your small business over the next five years, including customer expectations.
Mary Cantando joins Jim Blasingame to reveal some of the ways to use co-branding strategies with your peers and larger customers to promote all business involved.
Kevin Gilroy joins Jim Blasingame to reveal that the cloud, mobile, social and big data are all areas you’ll need to be proficient in if you want to be relevant to Generation Y.
Dan Ward joins Jim Blasingame to reveal his F.I.R.E method of innovation, and why approaching innovative changes incrementally is a best practice.
Dan Ward joins Jim Blasingame to introduce his F.I.R.E method of accomplishing innovation in a way that is fast and effective.
Ray Wang joins Jim Blasingame to reveal that the P2P – peer to peer – marketplace has been established and how it will disrupt industries and markets who don’t incorporate these expectations into their strategy.
Ray Wang joins Jim Blasingame to talk about how your next greatest competitive threat might come from a company that’s not even in your industry.
