The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Richard Weinberger joins Jim Blasingame to reveal three more Shark Tank type questions you should be able to answer, including what are your customer expectations.
Ken Tencer joins Jim Blasingame to reveal the power of an innovative culture as a way to defend against outside disruptive forces from unlikely sources.
Josh Costell joins Jim Blasingame to talk about how the marketplace, not government, is creating energy efficient generation and consumption technologies.
Josh Costell joins Jim Blasingame to reveal the steps he took to choose a strategic business partner by using the principles of values and trust.
Jeff Zbar joins Jim Blasingame to remind us that the photo and video cameras in our smart phones can be used to capture spontaneous moments that can be used to nurture customer relationships.
Alan Maites joins Jim Blasingame to reveal how he rebranded, retooled and renamed his company by starting the process with his internal customers, the employees.
Alan Maites joins Jim Blasingame to reveal that changes in customer expectations was the key driver behind rebranding, retooling and renaming his company.
Alan Maites joins Jim Blasingame to reveal the variable that caused him to rename, rebrand and retool his multi-decade old company so that it fit customer expectations.
Jeff Zbar joins Jim Blasingame talk about the relevance creating power you have in the palm of your hand in the form of your smart phone photo and video camera.
Your customers expectations are evolving all the time. Beverly Inman-Ebel joins Jim Blasingame to talk about what she learned from Jim's new book, The Age of the Customer, about staying current with customer expectations.
