The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
How are you at creating business relationships these days? John Bradberry joins Jim Blasingame to talk about how the new expectations business customers have about how they want to acquire vendor relationships.
What is the source of your innovation direction? John Bradberry joins Jim Blasingame to explain why the source of your innovation strategy must be what customers are telling you about their expectations.
The Age of the Customer is a reality. John Bradberry joins Jim Blasingame to talk about why so many business people still think adopting Age of the Customer practices is optional.
A referral is the coin of the realm in the Age of the Customer. Ivan Misner joins Jim Blasingame to talk about why cultivating referrals is so valuable as a powerful business practice, especially for small businesses.
Is customer loyalty declining? Emanuel Rosen joins Jim Blasingame to talk about what motivates the increasingly educated customer and how this is impacting loyalty.
Has availability of information devalued your brand? Emanuel Rosen joins Jim Blasingame to discuss what influences customers in the age of (nearly) perfect information, and the impact it is having on your brand.
Is trust possible in the age of the Internet? Arky Ciancutti joins Jim Blasingame to talk about how trust is a relevance factor that helps you win at the moment of relevance, in the Age of the Customer.
Trust is a best practice. Arky Ciancutti joins Jim Blasingame to discuss the fact that trust is more than just the right thing to do, in business it's a best practice.
The first time someone said let's do business, trust was there. Arky Ciancutti joins Jim Blasingame to talk about the presence of trust at the origins of the first business transaction and is even more important today.
How are you differentiating your brand? Tim Halloran joins Jim Blasingame to talk about making your brand stand out with customers in a way that connects emotionally, and why this is more important today than ever.
