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The best way to be successful AND happy is to define success in many ways, including having a life that’s balanced with richness outside of the business. » More

What’s behind an entrepreneur’s decision to take a risk? It's a combination of due diligence, faith, and, sometimes, a little serendipity. » More

In the Age of the Customer, everything a small business sells is a commodity. As a Main Street business, you have only one differentiator: the positive personal experience customers attribute direc... » More

If your small business needs capital and it's bankable, try to get a loan with a local, planted-in-the-ground, financial institution. But if that's not an option and you're considering online alter... » More

Professional selling skills are more essential now than ever because in the Age of the Customer, the Relevance Firewall has moved and cold calling is dead. » More

Thanks to a new crop of Internet Geniuses, small businesses have an embarrassment of riches in communication options. So, why does email continue to be the workhorse of choice by serious profession... » More

Ever wonder why some people are more effective than others? In a word: cousciousness. And with the honest practice of self-analysis, you can achieve the same level of consciousness as successful hi... » More

Why do you want to own a business? It's true, there are many positive aspects to being a small business owner, but there are also some some misconceptions. So, for maximum success, don’t fall prey ... » More

The gold professional salespeople seek is in their customer's and prospect's heads. And the most powerful gold mining tool of a successful salesperson is the ear, not the mouth. » More

Negotiating is a process of communication between two or more parties to reach an agreement – like purchasing a small business, leasing an office, hiring an employee, selling a product, or trying t... » More