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How does a small business earn customer loyalty to the level that sustains successful repeat sales? Tom Asacker joins Jim Blasingame to offer a number of valuable tips and best practices on how to make your customers think about you when they need what you sell and come back - and - tell their friends.

How does American small business opportunity compare to entrepreneurship in Europe? Leslie Kossoff reports from Paris, France, with Jim Blasingame, on how the system is stacked against entrepreneurship in Europe, compared to the U.S.

What are the two sides of a franchise transaction? Nick Bibby talks to Jim Blasingame about some of the issues involved in becoming a franchisee, the buyer, and a franchiser, the creator and seller of a franchise. They also talk about the impact of a recession on franchising activity.

Is there a dark side to entrepreneurship? What are the circumstances that create negative experiences as a small business owner? Leslie Kossoff and Jim Blasingame discuss what causes a small business experience to go bad and how to prevent a disaster that could take you to the dark side of entrepreneurship.

Are you a prospect to become a franchise owner? Joel Libava talks about the process of finding, buying and financing a franchise with Jim Blasingame. They also talk about the franchise environment in this recession.

Is there a process that can be followed to become an entrepreneur? Brian joins Jim Blasingame to discuss how his quest to become a small business owner involved talking with actual practitioners, and that activity became his business.

Listen as these two veterans discuss some of the realities of starting a small business from home. Jeff Zbar and Jim Blasingame talk about a number of micro business issues, including the application of social media.

In The Age of the Customer™, the best way to get the most out of the public social media sites, according to Jim Blasingame, is participate on them while thinking of how to build your own online customer communities.

How does a small business get started adopting social media in its marketing strategy? Scott Fox joins Jim Blasingame to talk about the concept of developing and serving communities as the underlying reason for social media activity.

What does anger have to do with courage and why should you care? Bill Treasurer joins Jim Blasingame to explain that a little anger can sometimes cause you to demonstrate courage and motivate you to take the next step.