JoAnna Brandi

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Loyalty as a Profit Strategy?
By JoAnna Brandi June 24, 2003
Winning strategies for your business » More
Is Loyalty Dead?
By JoAnna Brandi June 23, 2003
Now that loyalty is harder to earn, here's what to do to earn it. » More
Chasing Rainbows
By JoAnna Brandi June 20, 2003
How can customer service be like a rainbow? It is often an enhancer... It enhances the effects of your sales efforts, marketing message, and product quality. » More