JoAnna Brandi
JoAnna is the creator of The Practice of Positive Leadership: Use the Science of Happiness to Engage Your Employees and Keep Your Customer Happy E-Course. She is President of JoAnna Brandi & Company, and author of "Winning at Customer Retention", "54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World", and "Building Customer Loyalty".
Category: Customer Care
Interviews with JoAnna Brandi»See all
JoAnna Brandi joins Jim Blasingame to discuss the power of a positive culture in your business, and ways to influence more positivity through your management style, including asking more questions.
JoAnna Brandi joins Jim Blasingame to reveal how to recognize some of the positives from the pandemic, including how it has changed how we look at approaching life and what really matters.
JoAnna Brandi joins Jim Blasingame to discuss whether there is some good that has come from a year of pandemic shutdown, including what you now plan to continue to do even though you wouldn’t have done it before.