Bob Sommers
Bob Sommers is the President of Essential Marketing Systems in Hawaii. Prior to moving to Maui he owned and operated the largest customer service training company in America, Sommers Communication, Inc., Bob also hosted the Recognized Expert Marketing Show for 8 years and is knows as the Likeability Guy on the Internet. Today Bob and his staff help local business owners build their reputation on the Internet through customer reviews and word of mouth marketing. There's probably no one on the planet that knows as much about the review process as Bob Sommers.
Category: Marketing, Branding, Advertising
Web Sites:
www.FiveStarReviewSystem.com
www.FiveStarReviewSystem.com
Interviews with Bob Sommers»See all
Bob Sommers joins Jim Blasingame to explain that when it comes to asking for online reviews, make sure your customers know they're doing you a favor, make it easy for them to review, and let them know how you benefit, plus the best time to ask for a review.
Bob Sommers joins Jim Blasingame to explain that if your business does not have online reviews, you're not only invisible, but irrelevant, plus asking satisfied customers to post about their positive experience online.