Carmine Gallo 
Carmine Gallo is the communications coach for the world’s most admired brands. He is a contributor for Forbes.com and writes for the Leadership channel. Gallo has written several bestselling and award-winning books including The Innovation Secrets of Steve Jobs which is the winner of an Axiom award for one of the top three best business books of 2011. Gallo’s latest book, The Apple Experience: Secrets to building insanely great customer experiences takes a look at the phenomenal success of Apple Stores and gives practical techniques on how you can re-imagine the customer experience in your organization.
Gallo has been featured in The Wall Street Journal, The New York Times, Success Magazine and on CNBC. Gallo has also been asked to give presentations to marketing and MBA students at Stanford, UCLA, and UC Berkeley. He graduated with honors from UCLA and has a Master’s Degree from the Medill School of Journalism at Northwestern.
Gallo has been featured in The Wall Street Journal, The New York Times, Success Magazine and on CNBC. Gallo has also been asked to give presentations to marketing and MBA students at Stanford, UCLA, and UC Berkeley. He graduated with honors from UCLA and has a Master’s Degree from the Medill School of Journalism at Northwestern.
Category: Customer Care, Management Fundamentals
Web Sites:
www.carminegallo.com/
www.carminegallo.com/
Interviews with Carmine Gallo»See all
Carmine Gallo joins Jim Blasingame to offer tips and best practices on how to stop avoiding making business presentations and learn how to do them well.
Carmine Gallo joins Jim Blasingame to reveal research about the challenges most people have making business presentations.
Follow Apple's five steps to sales success. Carmine Gallo joins Jim Blasingame to reveal the 5 steps of customer service used in Apple stores and why you should adopt them in your small business.
