Donna Cutting

Do your customers feel like celebrities when they come in your business? Donna Cutting talks with Jim Blasingame about how to roll out the red carpet on several levels, and they also make the connection between employee engagement and excellent customer service.

Do you treat your customers optimally? Donna Cutting offers some tips on how to make them feel like celebrities and keep them coming back to you. » More

An employee's first impression of your company is one key to whether they stay or go. Donna Cutting offers some suggestions. » More