Soren Kaplan
Soren Kaplan is the author of Leapfrogging and a Managing Principal at InnovationPoint.
Category: Entrepreneurship
Web Sites:
www.leapfrogging.com/
www.leapfrogging.com/
Interviews with Soren Kaplan»See all
Are you delivering the right kind of surprises to customers? Soren Kaplan joins Jim Blasingame to reveal how to deliver the right kind of surprises to customers that cause them to keep coming back.
Use due diligence to find surprises before they cost money. Soren Kaplan joins Jim Blasingame to encourage small business owners to look for surprises in product development phase so they don't appear in the product delivery phase.
