Bob Prosen joins Jim Blasingame to reveal five of the most unfortunate habits a manager can have that will threaten your performance and success, including rationalizing your behavior.

Bob Prosen joins Jim Blasingame to reveal that you may be allowing lots of profit flow out of your business every day because you aren’t focused on the most profitable activity.

Bob Prosen joins Jim Blasingame to reveal some of the reasons why you should be more deliberate, professional and patient when making your next key employee hire.

Bob Prosen joins Jim Blasingame to talk about some of the key planning factors that will help you improve the financial performance of your business, with emphasis on gross profit.

Bob Prosen joins Jim Blasingame to reveal how to be more proactive in how you think about customer relationships, so you plan for what you want from customers, instead of wondering what they’ll give you, plus the power of employee engagement.

Bob Prosen joins Jim Blasingame to reveal that he’s seeing too many business owners who are not in control of their operating fundamentals, including the sales activity and gross profit.

Bob Prosen joins Jim Blasingame to talk about what it takes to cut into a competitor’s market share, by first knowing who is getting the part you want.

Bob Prosen joins Jim Blasingame to reveal why you have to identify quickly if a customer is going to buy something from you or a competitor because they either have a need, or a problem.

Bob Prosen joins Jim Blasingame to reveal the four steps that you have to take, in order, so you can convert a suspect into a prospect, and a prospect into a customer.

Bob Prosen joins Jim Blasingame to remind you of important things to do before year end, including cleaning up your accounts receivable, thanking customers and several other tips.