Use the cloud as a lever to be more competitive, not a crutch. Brett Clay joins Jim Blasingame to discuss some of the concerns of cloud computing, like security and hosting, plus untapped cloud opportunities such as backup and virtual PBX.

When is profiling a good thing? Brett Clay joins Jim Blasingame to explain why profiling is good when small businesses are looking for prospects. They also talk about how online marketing is growing and what you need to do to take advantage of this.

The issue is not change, but rather, how you lead and sell change. That's the message Brett Clay and Jim Blasingame discuss, especially how to incorporate this leadership attitude about change to find solutions for your customers.