Etiquette expert, Colleen Rickenbacher joins Jim Blasingame to review proper etiquette and behavior as you attend holiday gatherings, including who to bring, what to bring and which glass of water is yours.

Do you know what a 21st century resume should look like? Colleen Rickenbacher talks with Jim Blasingame about the components and delivery protocols of a modern resume process when looking for a job, regardless of your age.

For many small businesses, 2009 is going to be a challenging year. What are you going to do about it? Colleen Rickenbacher talks with Jim Blasingame how to plan for success, even in a recession.

How can you prepare for business entertaining and gifting for the holidays? Colleen Rickenbacher talks with Jim Blasingame about what to do and especially what not to do during the holidays. She also gives Jim a lesson on how to identify his bread plate and water glass.

How's your etiquette? Admitting that she's given up on Jim, Colleen focuses her advise on his audience, as they discuss holiday tips and things to avoid.

How do you eat chicken at a business meal? Is it ever okay to eat bacon with your fingers? How long do we have to send thank you cards? Colleen clears up these and other etiquette mysteries with this visit with Jim.

Everyone needs to pay attention to how we act in professional settings, especially during the holidays, and Colleen joins Jim to talk about some of these dos and don'ts.

Colleen talks with Jim about how to determine who pays for lunch and how to handle that scenario. They move on to talk about how to overcome the fear of public speaking. <br></["br"]>

Helping Jim kick off National Etiquette Week, Colleen helps Jim -- and his audience -- become a little more civilized with how to behave in various business situations.

Colleen joins Jim to give him a crash course on how to behave during the holidays, including at parties, giving gifts, and around the office. They also discuss the issue of giving gift certificates.