Colleen and Jim talk about proper business attire first and then move on to discuss proper business etiquette when doing business with people from other countries and cultures.

Colleen helps Jim with the challenges of proper etiquette in the office as well as outside the office. Apparently, Jim's staff thinks he needs this instruction.

Colleen joins Jim to discuss 21st century business etiquette issues, including when and where one should freshen their make-up during a business meal. After this interview, Jim will no longer be confused about how to handle his lipstick and make-up protocol.