Having motivated employees begins at the point of hiring, according to David Cottrell, as he explains with Jim Blasingame, by offering steps to energize your team, customers, and therefore, profits.

Do you make choices in your life, or do you just let things happen? David and Jim talk about how to engage the world so that you have some influence over your own life.

David and Jim talk about some of the key management pitfalls that we all face and what to do about them.